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Group
Unit Group

5311 General Clerks

ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period
2021

General Clerks perform a range of clerical and administrative tasks.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • recording, preparing, sorting, classifying and filing information
  • sorting, opening and sending mail
  • photocopying and faxing documents
  • preparing reports of a routine nature
  • recording issue of equipment to staff
  • receiving letters and telephone messages
  • transcribing information onto computers, and proofreading and correcting copy
  • may provide customers with information about services
  • may perform receptionist duties

Occupation:

  • 531111 General Clerk

531111 General Clerk

Performs a range of clerical and administrative tasks.

Skill Level: 4