Latest release
Group
Sub-major Group

52 Personal Assistants and Secretaries

ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period
2021

Personal Assistants and Secretaries perform organisational, clerical, secretarial and other administrative tasks in support of Managers and Professionals.

Indicative Skill Level:

Most occupations in this sub-major group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • liaising with other staff about a range of matters relating to the organisation's operations
  • drafting and preparing documents such as briefing notes, memoranda and correspondence
  • maintaining appointment diaries and making travel arrangements
  • processing mail, filing correspondence and maintaining records
  • answering telephone calls and inquiries
  • taking and transcribing dictation of letters and other documents