Group
Sub-major Group

52 Personal Assistants and Secretaries

This is not the latest release View the latest release
ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period
2021
Released
23/11/2021

52 Personal Assistants and Secretaries

Personal Assistants and Secretaries perform organisational, clerical, secretarial and other administrative tasks in support of Managers and Professionals.

Indicative Skill Level:

Most occupations in this sub-major group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • liaising with other staff about a range of matters relating to the organisation's operations
  • drafting and preparing documents such as briefing notes, memoranda and correspondence
  • maintaining appointment diaries and making travel arrangements
  • processing mail, filing correspondence and maintaining records
  • answering telephone calls and inquiries
  • taking and transcribing dictation of letters and other documents
Back to top of the page