Contact us

Here are some of the ways you can get assistance

Support service

2021 Census data release

Information and enquiries about the 2021 Census topics and data release
2021 Census data release timetable
Email: census.data@abs.gov.au

General enquiries

Operating hours Monday to Friday 9:00am to 5:00pm EST (excluding public holidays)
Email: client.services@abs.gov.au
Call in Australia: 1300 135 070
Outside Australia: +61 2 92 684 909

Complaints

Tell us how we can improve our service
Email: client.services@abs.gov.au

ABS Complaints Review Officer

If you are not satisfied with the outcome of your complaint, you can request a review of the decision by writing to:

ABS Complaints Review Officer
Parliamentary, Policy and Planning Branch
Australian Bureau of Statistics
Locked Bag 10
Belconnen ACT 2616

If the review outcome is unsatisfactory, you may make a complaint with the Commonwealth Ombudsman.

Report suspected fraud against the Australian Bureau of Statistics

Email: fraud.control@abs.gov.au

Centre of Aboriginal and Torres Strait Islander statistics

For enquiries regarding Aboriginal and Torres Strait Islander engagement
Email: coatsis@abs.gov.au

ABS Postal Address

Australian Bureau of Statistics
Locked Bag 10
Belconnen ACT 2616

Media

Email: media@abs.gov.au
Phone: 1300 175 070

Australian Business Number (ABN)

Our ABN is 26 331 428 522

Accessibility services

National relay service

If you have hearing or speech loss visit the National Relay Service website or phone 1300 555 727 then ask for 1300 135 070.

Translating and Interpreting

If you are a non-English speaker, call the Translating and Interpreting Service on 131 450 within Australia or +613 9268 8332 from outside Australia