Minor Group

531 General Clerks

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ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period

531 General Clerks

General Clerks perform a range of clerical and administrative tasks.

Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

    Tasks Include:

    • recording, preparing, sorting, classifying and filing information
    • sorting, opening and sending mail
    • photocopying and faxing documents
    • preparing reports of a routine nature
    • recording issue of equipment to staff
    • receiving letters and telephone messages
    • transcribing information onto computers, and proofreading and correcting copy
    • may provide customers with information about services
    • may perform receptionist duties


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