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Group
Unit Group

5211 Personal Assistants

ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period
2021

Personal Assistants perform liaison, coordination and organisational tasks in support of Managers and Professionals.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • liaising with other staff on matters relating to the organisation's operations
  • researching and preparing reports, briefing notes, memoranda, correspondence and other routine documents
  • maintaining confidential files and documents
  • attending meetings and acting as secretary as required
  • maintaining appointment diaries and making travel arrangements
  • processing incoming and outgoing mail, filing correspondence and maintaining records
  • screening telephone calls and answering inquiries
  • taking and transcribing dictation of letters and other documents
  • may supervise other secretarial and clerical staff

Occupation:

521111 Personal Assistant

521111 Personal Assistant

Performs liaison, coordination and organisational tasks in support of Managers and Professionals.

Skill Level: 2