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DataLab

Key contacts and template emails for ABS DataLab

Released
20/07/2022

Enrol in DataLab safe researcher training

To register interest in DataLab safe researcher training, please use the link on the Safe researcher training page.

New DataLab project query

 \(\Large ✉\) New DataLab project query.

Template email to submit a query about a new DataLab project

To: data.services@abs.gov.au
Subject: New DataLab project query 

Dear DataLab team 

I would like to enquire about setting up a new DataLab project. 

Project Organisation/s:
Project Title:
Draft Project Proposal (if completed): 

Existing DataLab project query

Template email for submitting a query about an existing project

To: data.services@abs.gov.au
Subject: Existing DataLab project query 

Dear DataLab team 

I have a query regarding an active DataLab project.

Project Name and Number:
Project Organisation/s:
Project query: 

System Support

 \(\Large ✉\) System support query (this includes requesting an MFA or password reset).

Template email to request system support

To: data.services@abs.gov.au
Subject: Request System Support 

  • I would like to request a MFA reset, if yes please indicate which system DataLab/myDATA?
  • I would like a password reset, if yes please indicate which system DataLab/myDATA?
  • I would like to request assistance with DataLab/myDATA system issue.

Note: Do not take any screen shots or copies of the data in the DataLab.

On which system are you encountering issues DataLab/myDATA?

  • Project name and number (if applicable):
  • Virtual machine (if applicable):
  • Exact time/date when the issue was experienced (and your time zone):
  • Describe the system issue in as much detail as possible:
  • Describe the steps taken to reproduce your issue:
  • Have you tried troubleshooting using the website user guide, if applicable? What troubleshooting steps have you taken?
  • Are you connected to a network (wifi/wired/VPN) at work or home?
  • Are you using Azure Virtual Desktop (AVD) or Citrix to access your DataLab virtual machine, if applicable?
  • What browser and operating system are you using and have all outstanding updates been installed?
  • Are there any error messages or logs associated with your issue? If so, please copy the text or any images you have of the error or logs into your output drive, specifying the location.

Request Input or Output Clearance

To request input or output clearance, please use the relevant links on the Input and output clearance page.

Request new software or software packages

 \(\Large ✉\) Request new software or software packages (this includes Python, R and stata packages or other software not currently supported in the DataLab).

Template email to request new software or software packages

To: data.services@abs.gov.au
Subject: Request for packages in DataLab

Dear DataLab team 

I would like to request the following software or software packages be added to the DataLab. 

List software package name and include the source link:

Note: We only accept software packages from the following sources.

Python

  • https://anaconda.org/ (preferred option) 
  • https://pypi.org/  

Packages must be compatible with the current version within DataLab (Python 3.9.7) 
Anaconda.org packages must be owned by Anaconda 
PyPi.org packages must be wheel format (.whl) 

Stata 

  • https://ideas.repec.org/ 

Stata packages must include the .toc file 

R packages 

  •  https://cran.r-project.org

For DataBricks or other software not currently available in the DataLab or software packages not available from anaconda, pypi, IDEAS or CRAN, these can be listed below with a business case and ABS will review these.

List of other software or software packages (include the source link):

Business case
Does the file contain data or executables:
Brief business justification including benefit to broader DataLab user group:
Who is the owner of the data/code and are they a recognised and trusted source:
Any terms of use or licensing that apply to the data/code that may restrict its use in the ABS DataLab and require additional permissions or conditions:

Notification of upcoming publication

Template email to notify ABS of an upcoming publication

Template email to notify ABS of an upcoming publication

To: data.services@abs.gov.au
Subject: Notification of upcoming publication

Dear DataLab team 

In accordance with the Conditions of Use I hereby notify the ABS of the intention to publish the following (attached) publication.

This process is not seeking approval from the custodians and is simply in place to give the custodians an opportunity to get across project outputs, provide comments and brief ministers, as required.

I can confirm my published results have been appropriately referenced to the data source/s, and an explanation of any processes or transformations which have been applied to that data, and any relevant data disclaimers have been included.

All other queries

For all other queries, please contact us via email at data.services@abs.gov.au. This email account is monitored and we will respond to your query during standard business hours, Monday to Friday.

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