Contact us

DataLab

Key contacts and template emails for ABS DataLab

Released
20/07/2022
Release date and time
20/07/2022 11:30am AEST

Important reminder: do not include unvetted data or counts in emails sent to the ABS

If you do need to share unvetted data or counts with ABS staff, these should be saved in your output drive and only information about their location should be included in your email.

ABS availability over the holiday period

From 25 December 2025 until 2 January 2026 the teams responsible for administering DataLab, DataLab training, DataLab Clearance, and Data Integration services will be unavailable.  

Further, during 5 December 2025 and 19 January 2026, these teams will be operating at reduced capacity. During this time, priority will be given to requests requiring urgent attention to support government policy and emergency response.  

myDATA requests can be submitted at any time, but will only be actioned during this period if resources are available. Both myDATA and DataLab remain open for access during this period. 

Note - the contact email address info@mydata.abs.gov.au will be changing soon, further information to come.

Enrol in DataLab safe researcher training

To register interest in DataLab safe researcher training, please use the link on the Safe researcher training page.

New DataLab project query

 \(\Large ✉\) New DataLab project query.

Template email to submit a query about a new DataLab project

Request for new organisation in DataLab

Template email to submit a request for a new organisation in DataLab

Existing DataLab project query

Template email for submitting a query about an existing project

System Support

 \(\Large ✉\) System support query (this includes requesting an MFA or password reset).

Template email to request system support

Request Input or Output Clearance

To request input or output clearance, please use the relevant links on the Input and output clearance page.

Request new software or software packages

 \(\Large ✉\) Request new software or software packages (this includes Python, R and stata packages or other software not currently supported in the DataLab).

Template email to request new software or software packages

Notification of upcoming publication

Template email to notify ABS of an upcoming publication

All other queries

Important reminder: do not include unvetted data or counts in emails sent to the ABS

For all other queries, please contact us via email at info@mydata.abs.gov.au. This email account is monitored and we will respond to your query during standard business hours, Monday to Friday.

Back to top of the page