Contact us

Important reminder: do not include unvetted data or counts in emails sent to the ABS

To: mydataportal@abs.gov.au

Subject: Request System Support 

• I would like to request a MFA reset. If yes please indicate which system, DataLab/myDATA?
• I would like a password reset. If yes please indicate which system, DataLab/myDATA?
• I would like to request assistance with DataLab/myDATA system issue.

Note: Do not take any screen shots or copies of the data in the DataLab.

On which system are you encountering issues - DataLab/myDATA?

• Project name and number (if applicable):
• Virtual machine (if applicable):
• Exact time/date when the issue was experienced (and your time zone):
• Is this query about an accessibility concern (Y/N)?
• Describe the system issue in as much detail as possible:
• Describe the steps taken to reproduce your issue:
• Have you tried troubleshooting using the website user guide, if applicable? What troubleshooting steps have you taken?
• Are you connected to a network (wifi/wired/VPN) at work or home?
• Have you downloaded and are using the Windows App?
• What browser and operating system are you using and have all outstanding updates been installed?
• Are there any error messages or logs associated with your issue? If so, please copy the text or any images you have of the error or logs into your output drive, specifying the location.

To: mydataportal@abs.gov.au
Subject: Request for new organisation in DataLab

Dear DataLab team

I would like to request my organisation be considered and approved for access to DataLab.

Note: BLADE and PLIDA detailed microdata are available for use by Government, Contractors, Individuals sponsored by government, Academics, and Public policy research institutes.

For contractors and individuals sponsored by government, the legal obligations and protections are defined by contract terms.

Please complete the following preliminary questions, and we will send through more detail about the required criteria.

Organisation Information
- Organisation Name (Legal Name):
- Trading Name:
- Email domain/s:
- ABN/Business registration number (or equivalent):
- Organisation Sector (Government (including state/territory), Australian University, Public Policy, Private):

Please let us know if you have any questions.

Important reminder: do not include unvetted data or counts in emails sent to the ABS

To: mydataportal@abs.gov.au
Subject: Existing DataLab project query 

Dear DataLab team 

I have a query regarding an active DataLab project.

Project Name and Number:
Project Organisation/s:
Project query: 

To: mydataportal@abs.gov.au
Subject: New DataLab project query 

Dear DataLab team 

I would like to enquire about setting up a new DataLab project. 

Project Organisation/s:
Project Title:
Draft Project Proposal (if completed): 

To: mydataportal@abs.gov.au

Subject: Request for packages in DataLab

Dear DataLab team 

I would like to request the following software or software packages be added to the DataLab. 

List software package name and include the source link:

Note: Software requests take time to be processed. We only accept software packages from the following sources.

Python

• https://pypi.org/  

Packages must be compatible with the current version in DataLab (refer to available software list) 
PyPi.org packages must be wheel format (.whl) 

Stata 

• https://ideas.repec.org/ 

Stata packages must include the .toc file 

R packages 

•  https://cran.r-project.org

For DataBricks or other software not currently available in DataLab or software packages not available from approved sources, these can be listed below with a business case and ABS will review them.

List of other software or software packages (include source link):

Business case 
Is the request considered critical: 
If critical, what is the required timeframe?
Does the file contain data or executables: 
Brief business justification including benefit to broader DataLab user group: 
Who is the owner of the data/code and are they a recognised and trusted source: 
Any terms of use or licensing that apply to the data/code that may restrict its use in the ABS DataLab and require additional permissions or conditions:

To: mydataportal@abs.gov.au
Subject: Notification of upcoming publication: <Project number and name>

Dear DataLab team 

In accordance with the DataLab and myDATA ‘Conditions of Use’ requirement,  I hereby notify the ABS of the intention to publish the following (attached) documentation.

• <Add document title and attach a copy of the report/presentation>

The documents will be delivered via publication/presentation/seminar on the following date:

• <Add date of publication release/presentation/seminar/conference>

The publication will appear on the following website/will be presented at the following seminar/conference:

• <Add website name/name of seminar or conference>

The documentation is a result of data analysis from the following project (number and name): 

• <Add project number and name>

I have fulfilled the requirement of providing a minimum 2-week notice period prior to publication, as acknowledged by the project leader within the project proposal.

I understand this process is not seeking approval from the custodians, instead it is providing the relevant data custodians an opportunity to review project outputs, provide comments and brief ministers, as required.

I can confirm my published results have been appropriately referenced to the data source/s, and an explanation of any processes or transformations which have been applied to that data, and any relevant data disclaimers have been included.

For all other queries, please contact us via email at mydataportal@abs.gov.au.

This email account is monitored and we will respond to your query during standard business hours, Monday to Friday.

To: mydataportal@abs.gov.au
Subject: Query <Project number and name, if applicable>