Contact us

DataLab

Key contacts and template emails for ABS DataLab

Released
20/07/2022

ABS availability over holiday period

The ABS will be closed for the holiday season from 25 December 2024, reopening on 2 January 2025. 

From 9 December 2024 to 20 January 2025, the ABS teams responsible for administering the DataLab, DataLab support and data integration services (including PLIDA and BLADE), and Clearance requests will be operating at a reduced capacity. During this time, priority will be given to requests requiring urgent attention to support government policy and emergency response. 

Note that myDATA and Clearance requests can be submitted at any time, however during the period from 9 December 2024 to 20 January 2025 while the ABS is operating at reduced capacity, these requests will only be actioned as resources become available. 

Enrol in DataLab safe researcher training

To register interest in DataLab safe researcher training, please use the link on the Safe researcher training page.

New DataLab project query

 \(\Large ✉\) New DataLab project query.

Template email to submit a query about a new DataLab project

Existing DataLab project query

Template email for submitting a query about an existing project

System Support

 \(\Large ✉\) System support query (this includes requesting an MFA or password reset).

Template email to request system support

Request Input or Output Clearance

To request input or output clearance, please use the relevant links on the Input and output clearance page.

Request new software or software packages

 \(\Large ✉\) Request new software or software packages (this includes Python, R and stata packages or other software not currently supported in the DataLab).

Template email to request new software or software packages

Notification of upcoming publication

Template email to notify ABS of an upcoming publication

All other queries

For all other queries, please contact us via email at info@mydata.abs.gov.au. This email account is monitored and we will respond to your query during standard business hours, Monday to Friday.

Back to top of the page