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Group
Unit Group

5612 Couriers and Postal Deliverers

ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period
2021

Couriers and Postal Deliverers deliver small items such as documents, messages, mail and parcels.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

  • sorting and sequencing items for delivery
  • delivering mail, parcels, documents and other items to customers' premises and mailboxes
  • receiving orders for deliveries from customers
  • collecting signatures and charges for cash-on-delivery orders
  • issuing and collecting receipts for pick-up and delivery items
  • keeping records of items received and delivered
  • maintaining walk books, directories, mail counts, equipment maintenance logs and other delivery records
  • loading and unloading mail conveyances and internal mail handling equipment
  • assisting with receipting inward mail, checking wrongly addressed, missorted, undelivered and redirected mail, and processing freepost and underpaid mail

Occupations:

  • 561211 Courier
  • 561212 Postal Delivery Officer

561211 Courier

Delivers goods, documents, messages, samples, x-rays and test results.

Skill Level: 5

Specialisations:

  • Bicycle Courier
  • Motorbike Courier
  • Parcel Contractor
  • Rural Mail Contractor

561212 Postal Delivery Officer

Alternative Title:

  • Postie

Delivers mail on foot, by bicycle or by motorised transport over allocated delivery rounds.

Skill Level: 5