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Group
Unit Group

5612 Couriers and Postal Deliverers

ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period
2021

5612 Couriers and Postal Deliverers

Couriers and Postal Deliverers deliver small items such as documents, messages, mail and parcels.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

Tasks Include:

  • sorting and sequencing items for delivery
  • delivering mail, parcels, documents and other items to customers' premises and mailboxes
  • receiving orders for deliveries from customers
  • collecting signatures and charges for cash-on-delivery orders
  • issuing and collecting receipts for pick-up and delivery items
  • keeping records of items received and delivered
  • maintaining walk books, directories, mail counts, equipment maintenance logs and other delivery records
  • loading and unloading mail conveyances and internal mail handling equipment
  • assisting with receipting inward mail, checking wrongly addressed, missorted, undelivered and redirected mail, and processing freepost and underpaid mail

Occupations:

  • 561211 Courier
  • 561212 Postal Delivery Officer

561211 Courier

Delivers goods, documents, messages, samples, x-rays and test results.

Skill Level: 5

Specialisations:

  • Bicycle Courier
  • Motorbike Courier
  • Parcel Contractor
  • Rural Mail Contractor

561212 Postal Delivery Officer

Alternative Title:

  • Postie

Delivers mail on foot, by bicycle or by motorised transport over allocated delivery rounds.

Skill Level: 5