4315 Waiters

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

• NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• setting and arranging tables
• greeting customers and presenting them with menus and beverage lists
• taking orders and relaying them to kitchen and bar staff
• serving food and beverages
• opening bottles and pouring beverages
• clearing tables and returning dishes and cutlery to kitchen
• removing empty bottles and used glasses from tables, and refilling and replacing glasses
• collecting payments for sales and operating point of sales machines and cash registers
• may recommend wines to complement food

• 431511 Waiter

Alternative Title:

• Food and Beverage Attendant

Serves food and beverages in a hotel, restaurant, club or dining establishment.

Skill Level: 4

Specialisations:

• Drink Waiter
• Formal Service Waiter
• Silver Service Waiter
• Sommelier
• Wine Steward