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Group
Unit Group

4315 Waiters

ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period
2021

Waiters serve food and beverages in hotels, restaurants, clubs and dining establishments.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • setting and arranging tables
  • greeting customers and presenting them with menus and beverage lists
  • taking orders and relaying them to kitchen and bar staff
  • serving food and beverages
  • opening bottles and pouring beverages
  • clearing tables and returning dishes and cutlery to kitchen
  • removing empty bottles and used glasses from tables, and refilling and replacing glasses
  • collecting payments for sales and operating point of sales machines and cash registers
  • may recommend wines to complement food

Occupation:

  • 431511 Waiter

431511 Waiter

Alternative Title:

  • Food and Beverage Attendant

Serves food and beverages in a hotel, restaurant, club or dining establishment.

Skill Level: 4

Specialisations:

  • Drink Waiter
  • Formal Service Waiter
  • Silver Service Waiter
  • Sommelier
  • Wine Steward