Troubleshooting

Help with using ABS Business Reporting

Contact us

If you are having difficulty using ABS Business Reporting and can't find a solution here, please call us on 1800 735 060 (+61 2 6252 8814 overseas) Monday to Friday, 9am to 5pm AEST.

Ready to report?

If you have received an email request to report, log into ABS Business Reporting to get started.

Common Issues

The information below describes common issues reported by our users, and advice on how to work around these.

I can't log in

I can’t access the ABS Business Reporting page

The business I need to report for isn’t listed

Displayed name is incorrect

Business is no longer visible (QuickBooks only)

Unable to authorise a business (QuickBooks only)

What to report in ABS Business Reporting

The following information provides guidance on what to include and exclude for each item in ABS Business Reporting.

Employment

Sales and services income

Wages and salaries including employee entitlements

Superannuation contributions

Inventories

Reporting where there have been changes to your business structure

Reporting for businesses sold before or during the quarter

Reporting for a business that was still operating but did not trade during the quarter

Reporting for a business that has gone into liquidation or administration during the quarter

Other hints and tips

Splitting an account across different parts of the report

Reporting information that is different to what is in your accounting software

Revising submitted reports

Viewing submitted reports

How businesses are selected to report to the ABS

Why we need your data by the due date

Back to top of the page