Latest release
Group
Unit Group

6112 Insurance Agents

ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period
2021

Insurance Agents represent insurance companies in selling insurance to clients.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3)

In New Zealand:

  • NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing is required.

Tasks Include:

  • interviewing clients to identify their insurance needs
  • explaining to clients details of insurance and conditions, risk coverage, premiums and benefits
  • assisting clients to determine the type and level of coverage required
  • calculating premiums and establishing method of payment
  • reviewing clients' circumstances to ensure that the level and coverage of insurance is still appropriate
  • settling and monitoring insurance claims to ensure that both client and insurer are satisfied with the outcome
  • recording information about clients and their policies
  • identifying and drawing up lists of potential clients from a variety of sources and contacting them to arrange interviews
  • keeping up-to-date with changes in the insurance industry and informing clients of new developments

Occupation:

  • 611211 Insurance Agent

611211 Insurance Agent

Represents insurance companies in selling insurance to clients. Registration or licensing is required.

Skill Level:

  • 3 Australia
  • 2 New Zealand

Specialisations:

  • Insurance Underwriter
  • Life Assurance Representative