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Group
Unit Group

1421 Retail Managers

ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period
2021

Retail Managers organise and control the operations of establishments which provide retail services.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

Tasks Include:

  • determining product mix, stock levels and service standards
  • formulating and implementing purchasing and marketing policies, and setting prices
  • promoting and advertising the establishment's goods and services
  • selling goods and services to customers and advising them on product use
  • maintaining records of stock levels and financial transactions
  • undertaking budgeting for the establishment
  • controlling selection, training and supervision of staff
  • ensuring compliance with occupational health and safety regulations

Occupations:

  • 142111 Retail Manager (General)
  • 142112 Antique Dealer
  • 142113 Betting Agency Manager
  • 142114 Hair or Beauty Salon Manager
  • 142115 Post Office Manager
  • 142116 Travel Agency Manager

142111 Retail Manager (General)

Alternative Titles:

  • Retail Store Manager
  • Shop Manager

Organises and controls the operations of a retail trading establishment.

Retail Pharmacists are excluded from this occupation. Retail Pharmacists are included in Unit Group 2515 Pharmacists, in Occupation 251513 Retail Pharmacist.

Skill Level: 2

Specialisations:

  • Fast Food Manager
  • Newsagent
  • Retail Bakery Manager

142112 Antique Dealer

Buys and sells antiques such as furniture, art, jewellery and china. May also clean, restore and value antiques. Registration or licensing may be required.

Skill Level: 2

142113 Betting Agency Manager

Organises and controls the operations of a branch of a betting agency. Registration or licensing may be required.

Skill Level: 2

142114 Hair or Beauty Salon Manager

Organises and controls the operations of a hairdressing or beauty salon. Registration or licensing may be required.

Skill Level: 2

142115 Post Office Manager

Organises and controls the operations of a post office.

Skill Level: 2

142116 Travel Agency Manager

Organises and controls the operations of a travel agency. Registration or licensing may be required.

Skill Level: 2