Occupation

621234 Sales Representative (Personal and Household Goods)

Latest release
OSCA - Occupation Standard Classification for Australia
Cite
Reference period
2024, Version 1.0

621234 Sales Representative (Personal and Household Goods)

Represents their company in selling consumer goods such as toys, sporting goods, books, stationery, hardware, floor coverings, electrical goods, furniture, textiles, clothing, footwear, toiletries, groceries, fruit and vegetables, and wine to wholesale and retail establishments.

Specialisations

  • Sales Representative (Electrical Goods)
  • Sales Representative (Fruit and Vegetables)
  • Sales Representative (Furniture)
  • Sales Representative (Wine)

Skill level: 4

Main tasks

  • Identifies potential customers and makes sales calls to establish new accounts
  • Uses customer relationship management tools to manage all of their company's relationships and interactions with customers and potential customers
  • Presents and demonstrates personal and household products to potential customers
  • Provides information and advice to customers on the features and benefits of different personal and household consumer goods
  • Negotiates sales contracts and terms with customers
  • Follows up with customers to ensure satisfaction and resolve any issues
  • Builds and maintains relationships with key customers
  • Monitors market trends and competitor activity
  • Prepares sales reports and forecasts for management
  • Attends trade shows and sales events to promote products