Group
Occupation
599936 Radio Dispatcher
Latest release
Consultation draft: Occupation Standard Classification for Australia (OSCA)
Reference period
August 2026
Released
17/08/2026
First release
599936 Radio Dispatcher
Provides radio and communications services for the coordination of operational units in transport, courier, emergency, security, rescue and road service organisations.
Registration or licensing may be required.
Alternative titles
- Communications Controller
- Control Room Operator
Skill level: 4
Main tasks
- Receives and relays radio or telecommunications messages from operational units, customers or the public
- Coordinates communications between operational units
- Records critical information from emergency, routine and administrative calls
- Relays information to enable appropriate resources and personnel to be deployed
- Maintains communication and provides guidance to callers during emergency situations