Unit Group

5531 Receptionists (General)

Latest release
Consultation draft: Occupation Standard Classification for Australia (OSCA)
Cite
Reference period
August 2026
Released
17/08/2026
Next release Unknown
First release

5531 Receptionists (General)

Greet clients and visitors, and respond to personal, telephone, email and written enquiries and requests.

Hotel and Motel Receptionists and Medical Receptionists are excluded from this unit group. Hotel and Motel Receptionists are included in Occupation 553231 Hotel or Motel Receptionist. Medical Receptionists are included in Occupation 552131 Medical Receptionist.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience

Subcategories

553131 Receptionist (General)