162134 Retail Manager (General)

Fast food managers and Pharmacy Retail Managers are excluded from this occupation. Fast food managers are included in Occupation 161231 Cafe or Restaurant Manager. Pharmacy Retail Managers are included in Occupation 162135 Pharmacy Retail Manager.

• Retail Store Manager
• Shop Manager

• Clothing Store Manager
• Hardware Store Manager
• Liquor Store Manager
• Newsagent
• Retail Bakery Manager
• Service Station Manager
• Supermarket Manager

• Manages the daily operations of retail establishments
• Manages and supervises staff, including hiring, rostering, training and performance evaluation
• Develops and implements policies and procedures to ensure efficient and effective operations
• Monitors and analyses sales and financial data
• Manages retail establishment finances, including budgeting and financial reporting
• Develops and maintains relationships with suppliers, and negotiates contracts and pricing
• Implements marketing and promotional activities to attract and retain customers
• Resolves customer complaints and ensures high levels of customer satisfaction