Create or log into your account

This page has information for creating and logging into your account.

Your ABS Survey Account is a fast, simple, and secure service. You can complete your survey form online with your account. You can also upload and download data files.

1. Select ‘Create your ABS account’ on the login page. The ‘Create your ABS account’ link is near the bottom of the page, below the blue ‘Next’ button.
2. Enter your details into the boxes provided and select ‘Next’ to continue. You will need to provide your phone number and email address.
3. Set up your email as a security method by selecting the ‘Email’ option.
4. Enter the six-digit verification code sent to your email and select ‘Verify’.
5. Set up your password as a security method by selecting the ‘Password’ option. Make a password that is at least 10 characters long. It must have at least one uppercase letter, one lowercase letter, one number, and one symbol.
6. Once you have entered your password, select ‘Next’ to create your account.

1. To access your survey, enter your Form Access Code into the box and select the ‘Add form’ button. You can find your Form Access Code on the letter or email we sent you. This code is case sensitive and will be a mixture of letters and numbers.
2. Once added, the system will save your survey in the list of surveys at the bottom of the screen. You may need to scroll down to see it. To begin your survey, select the ‘Start’ button.
3. You can log in and out of your ABS Survey Account as often as you need to complete your survey. When you return, select ‘Resume’ to continue your survey.

If you are having trouble, please refer to complete or access your survey form.

If you haven't got your six-digit verification code email in a few minutes, check your spam or junk folder. Sometimes your email service may send these emails to the junk folder or block them. Adding the ABS to your ‘safe senders’ list may help.

Please note: your code expires after 5 minutes.

If you still cannot access your code or email account, please contact us.

For security reasons, you only have 5 minutes for the create account process. If you do not verify your email address within this time limit, your session will time out.

If your session has timed out and you are unable to finish creating your account, please contact us for help. 

For security reasons, the ABS does not provide details for log-in failures. This helps prevent unwanted activity on your account. The 'Unable to sign in' message could mean:

• Your password is incorrect. Try again or reset your password. You can also contact us to reset your password.
• There is no ABS account linked to the email address entered. Check spelling or try another email address, or create your account. 

The sign-in platform may not work on some devices. Try using a laptop or desktop computer or switch to another browser.

If you still cannot sign in, please contact us for help. 

Once you have logged into your account, click the ‘Account settings’ button in the menu at the top of the page. Update your details and click the ‘Save’ button.

1. On the login page enter your email under the ‘Log into your account’ option and select ‘Next'.
2. Select the ‘Send me an email’ button and check your email for your verification code.
3. Enter the code and select ‘Verify’.
4. On the verify with your password page, select the 'Forgot Password' button.
5. Enter a new password, ensuring it matches the password requirements.
6. Re-enter your new password for confirmation and select ‘Reset password’. This will update your password and log you in.

Or, contact us for help resetting your password.

If you can’t find what you need here, contact us or submit an online enquiry for a household survey or a business survey. We will get back to you as soon as possible.

For more details about the ABS and ABS surveys, go to the survey participant information page.