Contact us about your survey

From 27 August, we have updated our phone numbers. Please use the contact details listed on this page for the most up-to-date information.

To contact us, call the 1800 number listed for your survey. Our phone lines are open Monday to Friday from 9 am to 7 pm AEST.

If it’s easier, you can also send us a help request using our online forms:

If you need help with your ABS Survey Account or survey form, refer to online survey self-help.

Contact information for surveys about households

Call the number listed for your survey or use our Household survey help request form.

Household survey	Phone number
Monthly Population Survey	1800 214 751

Contact information for surveys about businesses

Call 1800 642 149 for most business surveys. The surveys listed below have their own number. Call the number listed for your survey or use our Business surveys contact form.

Business survey	Phone number
Most business surveys - see full list below	1800 642 149
Building Approvals	1800 606 393
Consumer Price Index Survey	1800 179 691
Economic Activity Survey	1800 010 223
Survey of Research and Experimental Development - Higher Education	1800 809 767

All business surveys using 1800 642 149

Help submitting a data file

For step by step instructions refer to Submitting data files. You can also call 1800 208 683 (+61 2 6252 8614 from overseas).