Retail Business Survey

Ready to complete your survey?

If your business has been set up for the survey and your are ready to provide your monthly turnover figures for the previous month, please call 1800 020 635 freecall (excluding mobile phones) to speak to an ABS Officer. 

If your business is new to the Retail Business Survey, please call 1800 654 467 freecall (excluding mobile phones) to set up your reporting for the survey or if your require any assistance.


Contact us

Welcome to the help page for the Retail Business Survey, which contains information designed to help business understand and complete the questions asked for the survey.

If your question about the Retail Business Survey is not answered on this help page you can contact the ABS on 1800 020 635 freecall (excluding mobile phones). 

For common questions about participation in ABS business surveys, please see Frequently Asked Questions (FAQs).

Purpose of the survey

Thank you for your participation. The ABS is grateful for the cooperation of businesses in providing their data for the Retail Business Survey. Many aspects of economic policy are influenced by this data, including decisions by the Reserve Bank on the setting of interest rates. We look forward to your continued support.

Frequently asked questions

How was I selected?

How did you get my business' name or address?

How do I make sure the contact details for my business are up to date?

How do I provide my data to the ABS for the Retail Business Survey?

Why are you collecting data from my business?

How long will my business or organisation be in the survey?

I am only a small business. Should I be in the survey?

How should I report sales income/turnover?

How should I report online sales?

Why do I have to provide my information on a monthly basis?

What if I can't report for a calendar month?

Can I have more time to complete the survey?

Is this survey compulsory? What if I refuse to fill it in?

Is my information confidential?

What about the workload we already have?

Why don't you pay people to fill in your surveys?

How accurate do the figures need to be?

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