National Survey of Health and Wellbeing

This is an important national survey that collects information about the health and wellbeing of people in Australia and how they use health services and programs.

Your participation is an opportunity to make a real difference. Results are used by governments, researchers and community groups to better understand the health and wellbeing of Australians.

Ready to start your survey now?

Click the button below to create your ABS Survey Account and register your household contact details so that we can arrange your interview at a time that is convenient for you.


About this survey


About this survey

I've been chosen to be in the National Survey of Health and Wellbeing – what is this?
This is an important national survey that collects information about the health and wellbeing of people in Australia and how they use health services and programs.

How is the information from this survey used and why is it important?
Your participation in this survey is an opportunity to make a real difference. Results are used by governments, researchers and community groups to better understand the health and wellbeing of Australians and the health services Australians use and need. The information you provide will contribute to important decisions being made for your local area and the wider Australian community.

By taking part, you can ensure that your experiences and circumstances become part of the story of life in Australia today. Decisions about general and mental health services and programs can be made by analysing data from this survey. The information you provide will help to shape policies and services which improve the lives of all Australians.

Why was my household selected?
Each year, we collect data about all aspects of life from thousands of households throughout Australia in order to better understand our population and future needs. Households from every state and territory are selected at random to participate in this survey.

Rather than survey the whole population, we use a scientific sampling process designed to collect data which builds a picture that includes people from all areas of Australia. Everyone has a chance of being selected for this important national survey.

Once a household has been selected, another household cannot be substituted in its place, as changing the random selection could mean some parts of the community are under or over represented.

It is important that all selected households complete the survey in order to make sure the results represent the whole community. This means that decisions made about services provided by government, local councils and community groups are made using the most accurate information.

How do I complete the survey?
Once you receive your registration letter, please choose someone from your household aged 18 years or older, to be your household representative. Then simply follow the instructions on the letter we sent you. This includes step-by-step instructions for you to create your ABS Survey Account and complete your household contact details form.

If you are having trouble accessing your form, registering for the survey or have lost your Form Access Code, please call us on 1800 093 322 and an ABS officer will be happy to assist you.

Once you have created your ABS Survey Account and registered your account details for the Survey of Health and Wellbeing, an ABS Interviewer will make contact to set up an appointment to complete the survey at a time that is convenient for you.

For the first part of the survey, the Interviewer will ask questions about everyone in the household about age, sex and marital status. Then, we will randomly select one person in your household to answer questions about their health, lifestyle and use of health services.

If we don't hear anything from you before the due date (shown on the letter we sent), one of our interviewers will make contact to set up an appointment to complete the survey with you.

Is the survey compulsory?
Ultimately, yes. The questions included in this survey are being asked under the authority of the Census and Statistics Act 1905, which has provisions to make surveys compulsory.

Under the Act, you are obliged to provide the information being requested, unless otherwise specified by your interviewer. All the information you provide will remain strictly confidential and is protected under the Act.

The ABS has a strong reputation for retaining confidentiality of data. Our privacy policy outlines how you can access and correct the personal details that you provide to us and our privacy complaints handling process. For the ABS privacy policy please see www.abs.gov.au/privacy.

Who in my household will be required to participate?
For the first part of this survey, your household representative will be asked for general information about everyone in the household. For the second part of the survey, we will randomly select one person, aged 16 to 85 years, in your household to answer questions about their health, lifestyle and use of health services and medications

What kinds of questions will you ask?
This survey collects general information on everyone in the household and includes questions about age, sex and marital status

We will then randomly select one person in your household to answer a range of questions about their health and lifestyle such as:

    • general health and wellbeing, including any long-term health conditions;
    • feelings or experiences relating to health and wellbeing; and
    • use of health services.

How do I know the person contacting me is from the ABS?
If your household has been selected to participate in this survey, you will have received a letter informing you about your selection.

For any personal visits, our staff will always identify themselves, show you their official ABS photo identification and clearly explain the information they are seeking and how it will be used.

You may receive calls from numbers that you are not familiar with, including mobile phone or “unknown” numbers. This is because many of our Interviewers are teleworkers and use ABS authorised mobile phones and office phones, connected to our highly secure networks, to arrange appointments.

Remember -The ABS will NEVER ask you to provide or confirm your bank details.

If you are concerned, call us on 1800 093 322 and we will confirm your selection in the survey and the identity of the Interviewer who is contacting you.

What happens if there are people in my household who don't speak English?
Where possible, we can arrange for an ABS interviewer who is fluent in the language of the householder to conduct the survey. You can call us on 1800 093 322 to arrange an interviewer. If there is someone in the household who can translate, and the respondent agrees, they can help the interviewer.

Will I be paid for my time?
No. There is no provision within the Census and Statistics Act 1905 to reimburse people for the cost of providing statistical information. In line with other national statistical organisations throughout the world, individuals, businesses and other organisations are asked to supply information for statistical purposes without compensation. It is only with the support of people like you that we can continue to produce the statistics that inform Australia's important decisions.

How will you keep my information safe, secure and confidential?
We take the security of the information you provide to us very seriously. Your information remains strictly confidential to the ABS and is not shared with other agencies. We use the information you provide to calculate statistics, which are released in ways that do not allow for the identification of individuals or households.

All ABS employees have signed a legally enforceable Undertaking of Fidelity and Security in which they agree to keep any information, including personal information which they may deal with in the course of their work, private and confidential. This agreement applies to ABS employees for the rest of their lives, even if they leave the ABS. The penalty for breaching this is two years imprisonment, a $26,640 fine, or both.

We comply with the Australian Privacy Principles. The ABS will not disclose your personal information to any overseas entity or for compliance or regulatory uses. If you believe we have breached these principles, please see the information on how to lodge a complaint about privacy matters, contained within our privacy policy.

Will the information I provide be combined with other data?
The information you provide will be combined with the information from other respondents to produce vital statistics about Australian households.

We often combine data from two or more surveys because combining data helps fill the gaps — and saves you time. The information you provide for the National Survey of Health and Wellbeing will be combined with information from other government sources. Combining data from these sources will provide a clearer picture of the health and wellbeing of people in Australia than what can be achieved by any one of these sources. By reusing existing data, we also reduce the need for Australian households and businesses to provide more information.

Governments, researchers and community groups will use this vital data to better understand the health and lifestyles of Australians and the health services Australians use and need. This will help design policies and services to improve the lives of Australians. For an example on how combining data from multiple sources has been used to informed health policies and services, click here.

How can I provide feedback about my experience in the National Survey of Health and Wellbeing?
If you have participated in this survey, or any of our other surveys, we want to hear about your experience. We value your feedback and will use it to improve how we work with our survey participants.

You can use our feedback form to provide us with feedback. For this survey, please select the option "Participation in an ABS Household Survey".

I'm having trouble registering for my survey online – where can I find help?
Please see our Survey Account Help page for assistance with technical difficulties and answers to frequently asked questions on creating and using an ABS Survey Account.

You can also call us on 1800 093 322 and one of our team will be happy to assist you.

Who can I contact for more information?
For help or more information about this survey, please call us on 1800 093 322 during business hours, Monday to Friday 9am to 5pm AEST. For help outside these hours, please leave a message with your contact details and we will return your call as soon as possible.

Thank You
We acknowledge and value your time and effort participating in this survey. It is only with the support of people like you that we can continue to produce the statistics that inform Australia's important decisions.


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