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Unit Group

3142 ICT Customer Support Officers

Latest release
OSCA - Occupation Standard Classification for Australia
Cite
Reference period
2024, Version 1.0

3142 ICT Customer Support Officers

Provide support, education and guidance in the deployment and maintenance of computer infrastructure and software, and the diagnosis and resolution of technical problems and issues.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 2: AQF Associate Degree, Advanced Diploma, Diploma, or at least three years of relevant experience

Subcategories

314231 ICT Customer Support Officer