Group
Occupation
411635 Refuge Worker
Latest release
Consultation draft: Occupation Standard Classification for Australia (OSCA)
Reference period
August 2026
Released
17/08/2026
First release
411635 Refuge Worker
Provides services and support to people seeking assistance in a refuge.
Alternative title
- Support Worker (Refuge House)
Skill level: 3
Main tasks
- Assists individuals, families, refugees and asylum seekers with provision of crisis/refuge accommodation, and provides support to access relevant resources
- Ensures security of refuge
- Admits into refuge individuals and families who are homeless as a result of family and domestic violence, and/or crisis in emergency situations
- Provides emotional support to residents of the refuge
- Advises individuals and families about health and welfare resources and assistance, and refers them to relevant Professionals
- Provides assistance to access and transition to appropriate accommodation options, such as youth housing, family reconciliation, private rental and public housing
- Advocates for, and supports, individuals and families