161933 Travel Agency Manager

Registration or licensing may be required.

• Manages and oversees daily operations of a travel agency
• Manages financial aspects of a travel agency, including budgeting, invoicing and financial reporting
• Establishes and maintains relationships with suppliers such as airlines, hotels and tour operators
• Negotiates contracts and agreements with suppliers to ensure competitive pricing
• Provides travel advice and assistance to clients, including booking flights, accommodation and tours
• Implements marketing activities to attract customers to the business
• Resolves customer complaints and queries
• Monitors and evaluates the performance of staff, and provides feedback, training and guidance