5612 Couriers and Postal Deliverers

Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

In Australia:

• AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand:

• NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

• sorting and sequencing items for delivery
• delivering mail, parcels, documents and other items to customers' premises and mailboxes
• receiving orders for deliveries from customers
• collecting signatures and charges for cash-on-delivery orders
• issuing and collecting receipts for pick-up and delivery items
• keeping records of items received and delivered
• maintaining walk books, directories, mail counts, equipment maintenance logs and other delivery records
• loading and unloading mail conveyances and internal mail handling equipment
• assisting with receipting inward mail, checking wrongly addressed, missorted, undelivered and redirected mail, and processing freepost and underpaid mail

• 561211 Courier
• 561212 Postal Delivery Officer

Delivers goods, documents, messages, samples, x-rays and test results.

Skill Level: 5

Specialisations:

• Bicycle Courier
• Motorbike Courier
• Parcel Contractor
• Rural Mail Contractor

Alternative Title:

• Postie

Delivers mail on foot, by bicycle or by motorised transport over allocated delivery rounds.

Skill Level: 5