Group
Unit Group
5311 General Clerks
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ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period
2022
Released
22/11/2022
5311 General Clerks
General Clerks perform a range of clerical and administrative tasks.
Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
- AQF Certificate II or III (ANZSCO Skill Level 4)
In New Zealand:
- NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks Include:
- recording, preparing, sorting, classifying and filing information
- sorting, opening and sending mail
- photocopying and faxing documents
- preparing reports of a routine nature
- recording issue of equipment to staff
- receiving letters and telephone messages
- transcribing information onto computers, and proofreading and correcting copy
- may provide customers with information about services
- may perform receptionist duties
Occupation:
- 531111 General Clerk
531111 General Clerk
Performs a range of clerical and administrative tasks.
Skill Level: 4