411 Health and Welfare Support Workers

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1); or
• AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

• NZQF Bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification (ANZSCO Skill Level 1); or
• NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• attending accidents and providing pre-hospital care and transport
• examining and treating ailments of the teeth and gums, and constructing and repairing dental devices
• planning and implementing leisure activity programs for individuals in health care and in the community to assist in their social development and promote a sense of wellbeing
• assessing, planning and implementing nursing care for patients according to accepted nursing practice and standards
• providing advice, training and support to parents of newborn infants
• acting as an advocate, interpreter and educator to assist in the provision and coordination of health care delivery to Indigenous communities
• utilising a range of techniques such as soft tissue massage to assist healing, prevent injury and promote relaxation
• advising clients on emotional, financial, recreational, health, housing and other social welfare matters