313 ICT and Telecommunications Technicians

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

• NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience and/or relevant vendor certification may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• determining software and hardware requirements to provide solutions for problems
• responding to inquiries about software and hardware problems
• repairing and replacing peripheral equipment such as terminals, printers and modems
• installing and downloading appropriate software, and adapting existing programs to meet users' requirements
• implementing computer networks, and ensuring efficient use of applications and equipment
• designing and maintaining websites
• installing and maintaining microwave, telemetry, multiplexing, satellite and other radio and electromagnetic wave communication systems
• configuring and integrating network and telecommunications technology with computer software, hardware, peripherals and operating systems
• planning the development of customer access telecommunications network infrastructure