This publication contains results from the Patient Experience Survey, a topic on the Multipurpose Household Survey (MPHS) conducted throughout Australia from July 2019 to June 2020. The MPHS, undertaken each financial year by the Australian Bureau of Statistics (ABS), is a supplement to the monthly Labour Force Survey (LFS) and is designed to collect statistics for a number of small, self-contained topics.
The survey collected information from people about their experiences with selected aspects of the health system in the 12 months before their interview, including access and barriers to a range of health care services. Respondents were asked about their experiences with medical professionals, the frequency of their visits, waiting times, and barriers to accessing care, as well as their self-assessed health status, long term health conditions and private insurance. Data was also collected on aspects of communication between patients and health professionals. Labour force characteristics, education, income and other demographics was also collected.