Group
Occupation
531531 Insurance Investigator
Latest release
OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0
Released
6/12/2024
531531 Insurance Investigator
Conducts investigations into insurance claims to ensure their validity.
Registration or licensing is required.
Skill level: 3
Main tasks
- Examines scenes of incidents resulting in insurance claims to determine causes and effects
- Conducts interviews to assess the validity of claims and identify the parties responsible for accidents, damage and loss, and prepares statements and reports
- Inspects damaged buildings, equipment and motor vehicles
- Interprets policy coverage and determines if coverage applies to claims submitted
- Analyses data and information to identify patterns of fraudulent activity
- Collaborates with law enforcement agencies and other professionals to gather information and evidence
- Conducts surveillance and gathers evidence to support investigations