Group
Occupation

531531 Insurance Investigator

Latest release
OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

531531 Insurance Investigator

Conducts investigations into insurance claims to ensure their validity.

Registration or licensing is required.

Skill level: 3

Main tasks

  • Examines scenes of incidents resulting in insurance claims to determine causes and effects
  • Conducts interviews to assess the validity of claims and identify the parties responsible for accidents, damage and loss, and prepares statements and reports
  • Inspects damaged buildings, equipment and motor vehicles
  • Interprets policy coverage and determines if coverage applies to claims submitted
  • Analyses data and information to identify patterns of fraudulent activity
  • Collaborates with law enforcement agencies and other professionals to gather information and evidence
  • Conducts surveillance and gathers evidence to support investigations
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