The ABS will be closed from 12.00pm, 24 December 2025 and will reopen at 9.00am, 2 January 2026. During this time there will be no statistical releases and our support functions will be unavailable. The ABS wishes you a safe and happy Christmas.

Group
Occupation

531431 Insurance Consultant

Latest release
OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

531431 Insurance Consultant

Prepares and checks documentation associated with a variety of insurance products.

Alternative titles

  • Claims Consultant
  • Insurance Clerk

Skill level: 4

Main tasks

  • Assists customers to make informed decisions by explaining the features and benefits of various insurance products
  • Processes insurance applications, adjustments to insurance cover, standard endorsements and insurance claims
  • Liaises with key internal and external stakeholders in obtaining necessary information relating to insurance variations
Back to top of the page