Group
Occupation
631531 Retail Supervisor
Latest release
Consultation draft: Occupation Standard Classification for Australia (OSCA)
Reference period
August 2026
Released
17/08/2026
First release
631531 Retail Supervisor
Supervises and coordinates the activities of retail sales workers.
Alternative title
- Checkout Supervisor
Specialisations
- Liquor Store Supervisor
- Retail Bakery Supervisor
- Supermarket Supervisor
Skill level: 4
Main tasks
- Assigns tasks and responsibilities to retail sales workers, and monitors and evaluates their performance
- Ensures revenue matches the recorded sales to maintain accurate financial records and prevent losses
- Resolves customer complaints and issues
- Manages inventory and ensures stock levels are maintained
- Implements strategies to increase sales and achieve targets
- Oversees the merchandising and display of products