Group
Occupation
571231 Order Clerk
Latest release
Consultation draft: Occupation Standard Classification for Australia (OSCA)
Reference period
August 2026
Released
17/08/2026
First release
571231 Order Clerk
Receives and processes incoming orders for goods and services from inside or outside an organisation.
Alternative titles
- Customer Orders Clerk
- Sales Order Clerk
Specialisations
- Internal Salesperson
- Mail Order Clerk
Skill level: 4
Main tasks
- Receives, checks and records sales orders
- Checks sales orders against inventory records and stock on hand, and prepares invoices
- Provides price and product information to customers
- Complies with operational procedures for receiving, handling, storing and shipping goods