Group
Occupation
531431 Insurance Consultant
Latest release
Consultation draft: Occupation Standard Classification for Australia (OSCA)
Reference period
August 2026
Released
17/08/2026
First release
531431 Insurance Consultant
Prepares and checks documentation associated with a variety of insurance products.
Alternative titles
- Claims Consultant
- Insurance Clerk
Skill level: 4
Main tasks
- Assists customers to make informed decisions by explaining the features and benefits of various insurance products
- Processes insurance applications, adjustments to insurance cover, standard endorsements and insurance claims
- Liaises with key internal and external stakeholders in obtaining necessary information relating to insurance variations