Group
Occupation
461633 Tourist Information Officer
Latest release
Consultation draft: Occupation Standard Classification for Australia (OSCA)
Reference period
August 2026
Released
17/08/2026
First release
461633 Tourist Information Officer
Provides local and regional travel and accommodation information to tourists.
Alternative titles
- Visitor Information Officer
- Visitor Services Officer (Tourism)
Skill level: 4
Main tasks
- Responds to enquiries from tourists regarding travel and accommodation options
- Provides information about tourist attractions, events and activities
- Assists tourists in planning itineraries and making reservations
- Maintains databases of tourist information
- Receives complaints and resolves issues raised by tourists
- Assists in the development of promotional materials and campaigns