Group
Occupation

452233 Crowd Controller

Latest release
Consultation draft: Occupation Standard Classification for Australia (OSCA)
Reference period
August 2026
Released
17/08/2026
Next release Unknown
First release

452233 Crowd Controller

Carries out crowd control duties at entertainment, sporting or recreational venues.

Registration or licensing is required.

Skill level: 4

Main tasks

  • Monitors and controls the movement and behaviour of crowds at entertainment, sporting or recreational venues
  • Checks entrants, issues security passes and provides assistance and guidance to individuals requiring directions or information
  • Monitors and operates crowd control equipment, such as barriers and gates
  • Ensures compliance with venue rules and regulations
  • Identifies and resolves potential conflicts or disturbances within the crowd, including by removing people from the premises
  • Responds to and manages emergency situations, including evacuations and first aid
  • Maintains accurate records and reports of incidents and activities, which may include keeping count of people entering and exiting the venue
Back to top of the page