Occupation

223435 Business Analyst (General)

Latest release
Consultation draft: Occupation Standard Classification for Australia (OSCA)
Cite
Reference period
August 2026
Released
17/08/2026
Next release Unknown
First release

223435 Business Analyst (General)

Analyses and documents business needs, requirements, processes, methods and systems to identify inefficiencies and practical improvement opportunities to support service delivery and decision-making.

ICT Business Analysts and Management Consultants are excluded from this occupation. ICT Business Analysts are included in Occupation 273235 ICT Business Analyst. Management Consultants are included in Occupation 223436 Management Consultant.

Alternative title

  • BA (General)

Specialisations

  • Business Improvement Specialist
  • Process Improvement Analyst

Skill level: 1

Main tasks

  • Analyses, documents and reviews business needs, requirements, processes and systems
  • Consults with managers, employees and stakeholders to gather and confirm business requirements
  • Identifies inefficiencies, operational issues, risks and opportunities for improvement
  • Develops and documents process maps, workflows, business cases and improvements
  • Recommends changes to business processes, methods and procedures
  • Supports the planning and implementation of business and process improvements
  • Assists with testing, monitoring and evaluating process and service improvement outcomes
  • Prepares reports, proposals and decision-support documentation for management and stakeholders