Census

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2021 Census: 2.5 million people working from home on Census day

Media Release
Released
12/10/2022

The 2021 Census was conducted at an unusual time with much of Australia’s eastern seaboard subject to COVID-19 restrictions.

The Australian Bureau of Statistics today launched 2021 Census data showing that of the 12 million people employed on Census day (10 August 2021), more than 20 per cent (2.5 million) worked from home. 

People in eastern seaboard states were more likely to work from home than in the rest of the country, with 31 per cent (1.1 million people) of those employed working from home in New South Wales and 26 per cent (814,000 people) in Victoria. In the Northern Territory, 4 per cent (4,545 people) worked from home.

Dr David Gruen AO, Australian Statistician said, “The 2021 Census data released today provides fascinating insights into the working life of Australians during the pandemic”.

Across Australia, people employed in Internet Publishing and Broadcasting had the highest proportion of people working from home (72 per cent). In contrast, less than 5 per cent of people employed in hospitals reported working from home.

The Census revealed differences in working from home between capital cities and the rest of the state. One in four employed people living in capital cities reported working from home compared with one in eight outside capital cities.

COVID-19 is also associated with changes in occupations for people in Australia. 2021 Census data showed the number of people employed as Tourism and Travel Advisers more than halved since the last Census, while Delivery Drivers increased by more than 70 per cent.

Pandemic restrictions impacted hours worked for some people. The Census showed that almost 7 per cent (787,000) of employed people worked zero hours in the week before Census, compared to 3 per cent in the week before the 2016 Census. People working zero hours are not working for reasons such as taking leave or are unable to work due to lockdown or self-isolation.

Dr David Gruen said, “COVID-19 restrictions in New South Wales contributed to unprecedented results. For example, 15 per cent of people employed in the Construction industry in New South Wales worked zero hours. This contrasts to the rest of Australia, with 3 per cent of the people employed in Construction working zero hours”.

A high proportion of people employed in the Arts and Recreation Services industry worked zero hours in states impacted by restrictions. In this industry, 23 per cent of employed persons worked zero hours in New South Wales, 20 per cent in Queensland and 14 per cent in Victoria, compared to 5 per cent in the rest of Australia.

“The 2021 Census will provide enduring value to researchers and policy makers by revealing how the COVID-19 pandemic changed life in Australia,” Dr Gruen added.

Table 1: Total Employed by State and Territory; total worked from home and total away from work in 2021

State/Territory

Total employed

Total worked from home

Worked zero hours / away from work

New South Wales

3,684,158

1,141,467

331,611

Victoria

3,162,893

814,082

160,594

Queensland

2,444,090

344,696

171,840

South Australia

839,414

80,513

36,281

Western Australia

1,306,249

98,289

58,597

Tasmania

254,722

20,330

12,007

Northern Territory

107,035

4,545

5,323

Australian Capital Territory

248,603

27,211

11,003

Other Territories

2,251

122

131

Australia

12,049,410

2,531,262

787,382

Table 2: Proportion worked zero hours by industry in 2021

Industry 

Zero hours 

Accommodation and Food Services

12.8%

Administrative and Support Services

7.1%

Agriculture, Forestry and Fishing

3.3%

Arts and Recreation Services

15.3%

Construction

6.7%

Education and Training

5.9%

Electricity, Gas, Water and Waste Services

4.3%

Financial and Insurance Services

3.6%

Health Care and Social Assistance

6.3%

Information Media and Telecommunications

5.1%

Manufacturing

4.0%

Mining

9.0%

Other Services

10.1%

Professional, Scientific and Technical Services

3.2%

Public Administration and Safety

6.2%

Rental, Hiring and Real Estate Services

4.4%

Retail Trade

8.2%

Transport, Postal and Warehousing

6.4%

Wholesale Trade

3.8%

Total

6.5%

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Media notes

  • When reporting ABS data you must attribute the Australian Bureau of Statistics (or the ABS) as the source.
  • For media requests and interviews, contact the ABS Media Team via media@abs.gov.au (8.30am-5pm Mon-Fri).
  • Search for 2021 Census data through the QuickStats tool.

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