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Minor Group

512 Office and Practice Managers

ANZSCO - Australian and New Zealand Standard Classification of Occupations
Reference period
2021
Released
23/11/2021

512 Office and Practice Managers

Office and Practice Managers organise and manage the functions and resources of offices and professional practices such as administrative systems and office personnel.

Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • contributing to the planning and review of office services, and setting priorities and office service standards
  • allocating human resources, space and equipment
  • assigning work to and monitoring work performance of staff
  • managing records and accounts of the office
  • liaising with Professionals to coordinate office business and to facilitate resolution of problems
  • ensuring office equipment and supplies are maintained
  • ensuring compliance with occupational health and safety regulations
  • ensuring work complies with relevant government legislation, policies and procedures
  • coordinating personnel activities such as hiring, promotions, performance appraisals, payroll, training and supervision
Unit Group

5121 Office Managers

Office Managers organise and control the functions and resources of offices such as administrative systems and office personnel.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • contributing to the planning and review of office services, and setting priorities and office service standards
  • allocating human resources, space and equipment
  • assigning work to and monitoring work performance of staff
  • managing records and accounts of the office
  • liaising with Professionals to coordinate office business and to facilitate resolution of problems
  • ensuring office equipment and supplies are maintained
  • ensuring compliance with occupational health and safety regulations
  • ensuring work complies with relevant government legislation, policies and procedures
  • coordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision

Occupation:

  • 512111 Office Manager

512111 Office Manager

Organises and controls the functions and resources of an office such as administrative systems and office personnel.

Skill Level: 2

Unit Group

5122 Practice Managers

Practice Managers organise and control the functions and resources of professional practices such as administrative systems and practice personnel.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advance Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • contributing to the planning and review of office services, and setting priorities and office service standards
  • allocating human resources, space and equipment
  • assigning work to and monitoring work performance of staff
  • managing records and accounts of the practice
  • liaising with Professionals to coordinate practice business and to facilitate resolution of problems
  • ensuring office equipment and supplies are maintained
  • ensuring compliance with occupational health and safety regulations
  • ensuring work complies with relevant government legislation, policies and procedures
  • coordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision

Occupations:

  • 512211 Health Practice Manager
  • 512299 Practice Managers nec

512211 Health Practice Manager

Organises and controls the functions and resources of a health practice such as administrative systems and practice personnel.

Skill Level: 2

Specialisations:

  • Chiropractic Practice Manager
  • Dental Practice Manager
  • Medical Practice Manager
  • Physiotherapy Practice Manager

512299 Practice Managers nec

This occupation group covers Practice Managers not elsewhere classified.

Skill Level: 2

Occupations in this group include:

  • Accounting Practice Manager
  • Architectural Practice Manager
  • Legal Practice Manager
  • Veterinary Practice Manager