1220.0 - Australian Standard Classification of Occupations (ASCO) Second Edition, 1997  
ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 31/07/1997   
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TRAVEL ATTENDANTS provide services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars. They may supervise occupations in this unit group.

Skill Level:
The entry requirement for this unit group is an AQF Certificate III or higher qualification or at least 3 years relevant experience. In some instances relevant experience may substitute for the formal qualification.

Tasks Include:

  • managing the provision of service to passengers during the aircraft flight, ship passage or train journey
  • managing safety and emergency procedures and making public announcements
  • coordinating the sale of goods to passengers and completion of any customs and immigration documentation which may be required
  • conducting safety checks and demonstrations of safety equipment and procedures, assisting passengers in emergency drills, carrying out emergency procedures, assisting and directing passengers in emergencies
  • checking passengers' tickets and directing them to cabins or seats
  • tidying aircraft, ship or railway cabins, receiving and stowing food, equipment and cabin baggage
  • operating galleys, preparing and heating food for passengers, and serving refreshments and meals


This section contains the following subsection :
              5996-11 Flight Service Director
              5996-13 Flight Attendant
              5996-79 Travel Attendants nec

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