Sub-major Group

51 Office Managers and Program Administrators

Office Managers and Program Administrators plan and undertake administration of organisational programs and projects, and organise and manage the activities of offices and practices.

Indicative Skill Level:

Most occupations in this sub-major group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • coordinating activities to ensure that objectives of the organisation and office are met
  • liaising with professionals, owners, other departments and personnel to ensure that goals are met
  • advising senior management on matters requiring attention and implementing their decisions
  • managing paperwork, records and information associated with undertaking projects and running offices and practices
  • responding to inquiries concerning programs and services
  • setting, reviewing and controlling office functions
Minor Group

511 Contract, Program and Project Administrators

Contract, Program and Project Administrators plan and undertake administration of contracts, organisational programs, special projects and support services.

Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • negotiating, developing and reviewing contracts, programs, projects and services
  • responding to inquiries and resolving problems concerning contracts, programs, projects, services provided, and persons affected
  • managing paperwork associated with contracts, programs, projects and services provided
  • working with Project Managers, Architects, Engineering Professionals, owners and others to ensure that goals are met
  • advising senior management on matters requiring attention and implementing their decisions
  • overseeing work by contractors and reporting on variations to work orders
  • preparing and reviewing submissions and reports concerning the organisation's activities
  • collecting and analysing data associated with projects undertaken, and reporting on project outcomes
  • reviewing and arranging new office accommodation
Unit Group

5111 Contract, Program and Project Administrators

Contract, Program and Project Administrators plan and undertake administration of contracts, organisational programs, special projects and support services.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • developing, reviewing and negotiating variations to contracts, programs, projects and services
  • responding to inquiries and resolving problems concerning contracts, programs, projects, services provided, and persons affected
  • managing paperwork associated with contracts, programs, projects and services provided
  • working with Project Managers, Architects, Engineering Professionals, owners and others to ensure that goals are met
  • advising senior management on matters requiring attention and implementing their decisions
  • overseeing work by contractors and reporting on variations to work orders
  • preparing and reviewing submissions and reports concerning the organisation's activities
  • collecting and analysing data associated with projects undertaken, and reporting on project outcomes
  • reviewing and arranging new office accommodation

Occupations:

  • 511111 Contract Administrator
  • 511112 Program or Project Administrator

511111 Contract Administrator

Alternative Title:

  • Contract Officer

Prepares, interprets, maintains, reviews and negotiates variations to contracts on behalf of an organisation.

Skill Level: 2

511112 Program or Project Administrator

Alternative Title:

  • Project Coordinator

Plans and undertakes administration of organisational programs, special projects and support services.

Skill Level: 2

Minor Group

512 Office and Practice Managers

Office and Practice Managers organise and manage the functions and resources of offices and professional practices such as administrative systems and office personnel.

Indicative Skill Level:

Most occupations in this minor group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • contributing to the planning and review of office services, and setting priorities and office service standards
  • allocating human resources, space and equipment
  • assigning work to and monitoring work performance of staff
  • managing records and accounts of the office
  • liaising with Professionals to coordinate office business and to facilitate resolution of problems
  • ensuring office equipment and supplies are maintained
  • ensuring compliance with occupational health and safety regulations
  • ensuring work complies with relevant government legislation, policies and procedures
  • coordinating personnel activities such as hiring, promotions, performance appraisals, payroll, training and supervision
Unit Group

5121 Office Managers

Office Managers organise and control the functions and resources of offices such as administrative systems and office personnel.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • contributing to the planning and review of office services, and setting priorities and office service standards
  • allocating human resources, space and equipment
  • assigning work to and monitoring work performance of staff
  • managing records and accounts of the office
  • liaising with Professionals to coordinate office business and to facilitate resolution of problems
  • ensuring office equipment and supplies are maintained
  • ensuring compliance with occupational health and safety regulations
  • ensuring work complies with relevant government legislation, policies and procedures
  • coordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision

Occupation:

  • 512111 Office Manager

512111 Office Manager

Organises and controls the functions and resources of an office such as administrative systems and office personnel.

Skill Level: 2

Unit Group

5122 Practice Managers

Practice Managers organise and control the functions and resources of professional practices such as administrative systems and practice personnel.

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Associate Degree, Advance Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Tasks Include:

  • contributing to the planning and review of office services, and setting priorities and office service standards
  • allocating human resources, space and equipment
  • assigning work to and monitoring work performance of staff
  • managing records and accounts of the practice
  • liaising with Professionals to coordinate practice business and to facilitate resolution of problems
  • ensuring office equipment and supplies are maintained
  • ensuring compliance with occupational health and safety regulations
  • ensuring work complies with relevant government legislation, policies and procedures
  • coordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision

Occupations:

  • 512211 Health Practice Manager
  • 512299 Practice Managers nec

512211 Health Practice Manager

Organises and controls the functions and resources of a health practice such as administrative systems and practice personnel.

Skill Level: 2

Specialisations:

  • Chiropractic Practice Manager
  • Dental Practice Manager
  • Medical Practice Manager
  • Physiotherapy Practice Manager

512299 Practice Managers nec

This occupation group covers Practice Managers not elsewhere classified.

Skill Level: 2

Occupations in this group include:

  • Accounting Practice Manager
  • Architectural Practice Manager
  • Legal Practice Manager
  • Veterinary Practice Manager