Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

• NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

• preparing, examining and advising on contracts of sale for properties and businesses
• carrying out title searches and contacting government authorities to find out if any planned development, illegal building work and disputes could affect properties and businesses
• preparing, examining and advising on mortgage documentation
• negotiating the terms and conditions of, and exchanging, contracts of sale, paying deposits, arranging payment of stamp duty, checking for outstanding arrears and land tax obligations, and calculating adjustments for council and water rates
• interviewing clients to determine the nature of issues, and receiving written information concerning cases from Legal Professionals and clients
• conferring with clients and potential witnesses and drawing up statements and proposed affidavits in preparation for court proceedings
• maintaining legal files
• preparing, analysing and interpreting a variety of legal documents
• assisting Legal Professionals to prepare cases for court by conducting investigations, undertaking research, arranging witness preparation and attendance, and preparing and filing court documents
• may supervise Law Clerks and Legal Secretaries and take responsibility for their work

• 599111 Conveyancer
• 599112 Legal Executive

Alternative Title:

• Settlement Agent

Acts for and on behalf of clients in the area of property and business transfers. Registration or licensing is required.

Skill Level: 2

Acts for and on behalf of clients in the areas of property transfer, company and business law, trusts, wills, probate and litigation under the general supervision of a Barrister or Solicitor. Registration or licensing may be required.

Skill Level: 2

Legal Secretaries are included in Unit Group 5212 Secretaries. Court Reporters are included in Unit Group 5321 Keyboard Operators, in Occupation 532112 Machine Shorthand Reporter. Legal Executives are included in Unit Group 5991 Conveyancers and Legal Executives.

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

• NZQF Level 4 qualification (ANZSCO Skill Level 3)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• listing actions for hearing and processing documentation for court actions
• documenting details of court proceedings, actions and decisions
• enforcing the law as an officer of the court by executing court orders such as eviction notices
• serving legal orders and documents such as summonses and subpoenas
• organising jury and witness lists, and summonsing and swearing in juries and witnesses
• maintaining order in court and hearing rooms and adjacent areas
• assisting Solicitors in areas of conveyancing, contracts, common law, probate and other legal practice matters
• satisfying statutory requirements, establishing beneficial entitlements and distributing assets
• maintaining probate and trust files, investing trust funds and administering accounts

• 599211 Clerk of Court
• 599212 Court Bailiff or Sheriff (Aus) / Court Collections Officer (NZ)
• 599213 Court Orderly (Aus) / Court Registry Officer (NZ)
• 599214 Law Clerk
• 599215 Trust Officer

Administers court registry services and performs administrative functions in support of Judges and Magistrates.

Skill Level: 3

Implements court orders and serves legal orders and summonses as an officer of the court.

Skill Level: 3

Specialisation:

• Sheriff's Officer (Aus)

Alternative Titles:

• Court Attendant
• Court Officer

Provides operational support to a court or registry.

Skill Level: 3

Specialisation:

• Court Usher

Alternative Title:

• Legal Clerk

Performs specialised clerical work associated with legal practice and law courts.

Skill Level: 3

Alternative Title:

• Trust Clerk

Administers trusts, estates and settlements on behalf of beneficiaries.

Skill Level: 3

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

• NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

• liaising with clients, credit staff, accounts receivable departments, process servers, Private Investigators, Barristers and Solicitors to find solutions to payment problems
• identifying, locating and notifying debtors of overdue accounts in writing, by telephoning and in person, and arranging for payments to be made
• tracing addresses of debtors who have moved
• arranging new repayment plans for debtors having difficulties making existing repayments
• referring debtors' disputes to creditors
• issuing instructions for the commencement of legal action and enforcement to recover money
• arranging for money and goods collected to be transferred to creditors' possession, and preparing statements of account for creditors
• recording amounts collected and noting any further action required
• complying with debt collection guidelines and relevant legislation

• 599311 Debt Collector

Alternative Titles:

• Debt Recovery Officer
• Mercantile Agent

Collects consumer, commercial, insurance and other forms of debt for clients, makes arrangements to settle overdue accounts, formalises payment arrangements and follows up until accounts are fully paid. Registration or licensing may be required.

Skill Level: 4

Specialisations:

• Collection Agent
• Collection Officer
• Repossession Agent

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

• NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• updating information on leave taken and accumulated, employment history, salaries, superannuation and taxation, qualifications and training
• raising records for newly appointed workers and checking records for completeness
• processing applications for employment and promotions and advising applicants of results
• receiving and answering inquiries about employment entitlements and conditions
• sending out announcements of job openings and job examinations
• issuing job application forms
• compiling data from personnel records and preparing reports
• storing and retrieving personnel records and files on request

• 599411 Human Resource Clerk

Alternative Titles:

• Employment Office Clerk
• Human Resource Records Clerk
• Personnel Records Clerk

Maintains and updates personnel records such as information on transfers and promotions, employee leave taken and accumulated, salaries, superannuation and taxation, qualifications and training.

Skill Level: 4

Specialisations:

• Psychological Examiner (Army)
• Roster Clerk

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

• NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

• searching aircraft, vehicles, premises and people, and checking documents and goods to detect illegal activities such as undocumented cargo, prohibited goods and illegal aliens
• examining and assessing visas and residency applications
• testing applicants' ability to operate a motor vehicle, assessing applicants' suitability to hold learner's permits and probationary licences, and issuing learner's permits and probationary licences
• identifying invasive pests and diseases, and determining treatments and management actions
• assessing claims for government benefits
• carrying out random checks of taxation documents to detect non-compliance with taxation legislation
• conducting visual checks of the mechanical, structural, electrical, pneumatic and hydraulic systems of railway wagons, carriages and locomotives for condition and correct classification
• ensuring that train, tram and bus services are provided according to schedule, monitoring the cleanliness, presentation and condition of vehicles, and recommending improvements and changes to services
• receiving and assessing applications for licences to use water, investigating the ability of water resources to meet new requirements, and conducting site inspections

• 599511 Customs Officer
• 599512 Immigration Officer
• 599513 Motor Vehicle Licence Examiner
• 599514 Invasive Pest, Weed and Disease Inspector
• 599515 Social Security Assessor
• 599516 Taxation Inspector
• 599517 Train Examiner
• 599518 Transport Operations Inspector
• 599521 Water Inspector
• 599599 Inspectors and Regulatory Officers nec

Alternative Title:

• Customs Inspector

Administers and enforces customs and related legislation, and assists with customs control of overseas passengers, crew, aircraft, ships, cargo, mail and bond stores.

Skill Level: 4

Specialisation:

• Customs Investigator

Examines and assesses the entry of people from other countries, administers visas and residency applications according to immigration legislation, rules and policies, and, where necessary, uses legal powers to detain and remove illegal entrants.

Skill Level: 4

Tests motor vehicle driving licence applicants and issues learner's permits and probationary licences. Registration or licensing is required.

Skill Level: 4

Alternative Titles:

• Biosecurity Officer (Weeds and Pests)
• Noxious Weeds and Pest Inspector

Inspects and monitors plants, animals, land and water for invasive pests and diseases, and organises for their control or eradication.

Skill Level: 4

Assesses social welfare claims and entitlements under government legislation and investigates fraud and suspected breaches of legislation.

Skill Level: 4

Inspects and assesses taxation returns to ensure compliance with government legislation, and investigates suspected breaches of taxation legislation.

Skill Level: 4

Inspects rolling stock in railway yards, terminals and stations to ensure adherence to safety standards and operational rules and regulations.

Skill Level: 4

Specialisation:

• Locomotive Inspector

Monitors scheduled train, tram and bus services and investigates accidents, complaints and service disruptions.

Skill Level: 4

Specialisations:

• Bus Inspector
• Tram Inspector

Monitors the allocation and use of water from water resources such as streams, rivers and underground sources.

Skill Level: 4

Specialisations:

• Boring Inspector
• Stream Control Officer

This occupation group covers Inspectors and Regulatory Officers not elsewhere classified.

Skill Level: 4

Occupations in this group include:

• Animal Management Officer
• Trade Mark Examiner
• Weights and Measures Inspector
• Assessment and Compliance Officer

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

• NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

The occupation Insurance Risk Surveyor has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:

• NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

• examining scenes of incidents resulting in insurance claims to determine causes and effects
• interviewing witnesses and claimants to obtain details required to assess the validity of claims and identify the parties responsible for accidents, damage and loss, and preparing statements and reports
• inspecting damaged buildings, equipment and motor vehicles and estimating the cost of repairs
• estimating business losses resulting from fire, theft and other business disruptions
• reporting the extent of damage and estimated costs to the insurer
• inspecting property, buildings and operations of commercial and industrial establishments to assess physical conditions and work practices
• evaluating the adequacy of security, fire and related systems
• preparing reports and recommending action to reduce risks
• compiling data which influence the determination of premium rates

• 599611 Insurance Investigator
• 599612 Insurance Loss Adjuster
• 599613 Insurance Risk Surveyor

Conducts investigations into insurance claims to ensure their validity. Registration or licensing is required.

Skill Level: 3

Alternative Title:

• Insurance Loss Assessor

Inspects and assesses the damage and loss to insured property and business, estimates insurance costs, and acts to minimise the cost of claims to an insurance company.

Skill Level: 3

Inspects items and properties to evaluate conditions affecting underwriting standards, and develops and promotes safety programs.

Skill Level: 2

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

• NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• issuing library items to borrowers and recording identification data and due dates
• sorting and shelving returned items
• locating and retrieving items on request
• maintaining records and index systems
• receiving overdue items, issuing overdue notices, and receiving fines
• inspecting returned items for damage and making minor repairs
• assisting with the preparation of displays and promotional activities
• may prepare catalogued items for shelving

• 599711 Library Assistant

Alternative Titles:

• Library Attendant
• Library Clerk

Issues, receives and shelves library items and maintains associated records.

Skill Level: 4

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:

• NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing may be required.

The occupation Clinical Coder has a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

• AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand:

• NZQF Level 4 qualification (ANZSCO Skill Level 3)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

• 599912 Production Assistant (Film, Television, Radio or Stage)
• 599913 Proof Reader
• 599914 Radio Despatcher
• 599915 Clinical Coder
• 599916 Facilities Administrator
• 599999 Clerical and Administrative Workers nec

Provides technical, administrative and organisational support to producers or directors for film, television, radio or stage productions.

Skill Level: 4

Reads draft copies and proofs, detects errors and marks corrections to grammar, typing and composition.

Skill Level: 4

Alternative Titles:

• Communications Controller
• Control Room Operator

Provides radio and communications services for the coordination of operational units in transport, courier, military, emergency, security, rescue and road service organisations. Registration or licensing may be required.

Skill Level: 4

Assigns codes to narrative descriptions of patients' diseases, operations and procedures in accordance with recognised classification systems to allow for easy storage, retrieval and analysis of health data.

Skill Level: 3

Alternative Titles:

• Facilities Assistant
• Facilities Coordinator
• Facilities Officer

Provides assistance to ensure the day-to-day smooth operation of a building's infrastructure, through administrative support, including budgeting, procurement negotiation, contractor liaison and documentation, as well as coordination of staff and office equipment during relocation, and at times supervision and physical assistance with maintenance tasks.

Skill Level: 4

This occupation group covers Clerical and Administrative Workers not elsewhere classified.

Skill Level: 4

Occupations in this group include:

• Coding Clerk
• Examination Supervisor
• Travel Clerk