1007.0 - Informing Decisions - Australian Bureau of Statistics Service Delivery Charter 2008-2011, 2008

ARCHIVED ISSUE Released at 11:30 AM (CANBERRA TIME) 24/01/2008 First Issue

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Contents
From the Australian Statistician
Who we are
What we do
Our Customers
Our Commitment
Service Standards
How we can help you
How you can help us
Compliments and complaints
Consultation, feedback and review
Performance monitoring and reporting
How to access ABS data, information and services
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About this Release

Informing decisions - Australian Bureau of Statistics
Service Delivery Charter 2008-2011

PERFORMANCE MONITORING AND REPORTING

We will report on our standard of service against this Charter's performance indicators in the ABS Annual Report. We are committed to improving our customer service based on internal monitoring and review, and on the feedback we receive.