CHANGING JOB RETENTION PERIODS
The retention period refers to how many days a submitted job will be accessible from the RADL. The default retention period is set in the user's profile. The initial default retention period is 7 days, but this can be modified according to user's needs. Setting the retention days to zero will keep jobs indefinitely.
The retention period can be amended in several different ways, in the:
Submit new request screen (for a new job): when submitting a new job the retention period field in the New Request screen can be edited. This change to the retention period relates to this job only.
View requests by link (for a previously submitted job): when checking a previously submitted job, the user can change the retention period by going back into the request document. Once in the request document, select the link Change Retention Period. Enter the new retention period and select OK. This will modify the retention period for this job only.
Your Profile: in the personal profile, users can edit the default retention period for all new requests. Changing the default retention period in the personal profile will affect all new requests submitted after this change. It will not change the retention period for previously submitted jobs.