REQUESTING WITHHELD OUTPUT IF THE STATUS OF YOUR RADL JOB IS "ON HOLD"
If the log file or output files indicate that data was withheld for any reason it is possible to request that output be released. Denied output will not be released. To request the release of withheld output, go to the results screen and select the link 'Request Withheld Output'.
Another screen will appear, requiring the following information:
- name of the file or files. More than one can be requested as long as it all relates to the one job (as indicated by the job number). The file name will be included in the log (example hold5.txt)
- a description of the outputs included in the file
- any further relevant comments.
Once this screen is completed, click OK. An automated email is sent to the RADL Administrator requesting the file. Users will be contacted within one working day about the progress of their request.