1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, 2013, Version 1.2  
Latest ISSUE Released at 11:30 AM (CANBERRA TIME) 26/06/2013   
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Contents >> Major Group 4 Community and Personal Service Workers >> SUB-MAJOR GROUP 43 Hospitality Workers

SUB-MAJOR GROUP 43 HOSPITALITY WORKERS


    HOSPITALITY WORKERS provide services to patrons of hotels, bars, cafes, restaurants, casinos and similar establishments.

    Indicative Skill Level:
    Most occupations in this sub-major group have a level of skill commensurate with the qualifications and experience outlined below.

    In Australia:

      AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV, or at least three years of relevant experience (ANZSCO Skill Level 3); or

      AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4); or

      AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

    In New Zealand:
      NZ Register Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or

      NZ Register Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4); or

      NZ Register Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

    In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. In the case of some Skill Level 5 occupations, a short period of on-the-job training may be required in addition to or instead of the formal qualification, or no formal qualification or on-the-job training may be required.

    Tasks Include:

    • serving and selling beverages
    • taking food orders and serving food
    • clearing used dishes, cutlery and glassware from dining and drinking areas
    • providing gaming services within casinos and other gaming establishments
    • supervising and coordinating the activities of hotel porters and other hotel staff
    • explaining and enforcing safety regulations in hotels
    • carrying luggage and escorting guests
    • may book tours, taxis and restaurants for guests



This section contains the following subsection :
        MINOR GROUP 431 Hospitality Workers

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