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1220.0 - ANZSCO - Australian and New Zealand Standard Classification of Occupations, 2013, Version 1.2  
Latest ISSUE Released at 11:30 AM (CANBERRA TIME) 26/06/2013   
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    TRAVEL ATTENDANTS provide services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars.

    Indicative Skill Level:
    Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

    In Australia:

      AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

    In New Zealand:
      NZ Register Level 4 qualification (ANZSCO Skill Level 3)

    At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

    Tasks Include:

    • managing safety and emergency procedures and making public announcements
    • coordinating the sale of goods to passengers and completion of any customs and immigration documentation which may be required
    • conducting safety checks and demonstrations of safety equipment and procedures
    • assisting passengers in emergency drills, carrying out emergency procedures, assisting and directing passengers in emergencies
    • checking passengers' tickets and directing them to seats and cabins
    • tidying aircraft, ship and railway cabins, and receiving and stowing food, equipment and cabin baggage
    • operating galleys, preparing and heating food for passengers, and serving refreshments and meals
    • distributing reading material, pillows, blankets and other amenities for the comfort of passengers

      451711 Flight Attendant
      451799 Travel Attendants nec


    Alternative Title:
      Cabin Crew

    Provides services for the safety and comfort of aircraft passengers.

    Skill Level: 3


      Cabin Supervisor (Aircraft)
      Crew Attendant (Air Force)


    This occupation group covers Travel Attendants not elsewhere classified.

    Skill Level: 3

    Occupations in this group include:

      Marine Steward

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