Australian Bureau of Statistics

Rate the ABS website
ABS Home > Statistics > By Catalogue Number
ABS @ Facebook ABS @ Twitter ABS RSS ABS Email notification service
1007.0 - Informing Decisions - Australian Bureau of Statistics Service Delivery Charter 2008-2011, 2008  
Latest ISSUE Released at 11:30 AM (CANBERRA TIME) 24/01/2008  First Issue
   Page tools: Print Print Page Print all pages in this productPrint All RSS Feed RSS Bookmark and Share Search this Product

Informing decisions - Australian Bureau of Statistics
Service Delivery Charter 2008-2011


Image: Brian PinkFROM THE AUSTRALIAN STATISTICIAN

The Australian Bureau of Statistics (ABS) is committed to increasing access to Australia's wealth of statistical information. We do this by delivering timely, relevant and accurate statistical information, the use of which contributes to informed decision-making, research and discussion within governments, businesses and Australian and international communities.

Our website presents ABS data free of charge, and is supported by a telephone inquiry service to assist our customers in accessing our data. More complex data requirements are met through customised data consultancy and microdata access services that provide expert assistance on a cost-recovery basis. We are also contributing to the National Statistical System through our involvement in initiatives such as the National Data Network which provides a distributed library of data holdings relevant to policy analysis and research, and the standardised business reporting program designed to reduce the load on providers of information to governments.

This Charter outlines our commitment to providing a quality customer service, specifying what you can expect when you approach us for statistical or other information through any of our service channels.

The ABS seeks to continually improve our customer service, and would appreciate your feedback on the service you receive generally, and on the standards identified in this Charter in particular.

We recognise and greatly appreciate the support of the individuals and organisations who contribute to the ongoing wealth of statistical information about our nation by participating in ABS surveys. It is only with your assistance that the ABS can continue to produce the statistics that contribute to quality informed decision making.

Brian Pink
Australian Statistician
January, 2008





Bookmark and Share. Opens in a new window

Commonwealth of Australia 2014

Unless otherwise noted, content on this website is licensed under a Creative Commons Attribution 2.5 Australia Licence together with any terms, conditions and exclusions as set out in the website Copyright notice. For permission to do anything beyond the scope of this licence and copyright terms contact us.