Latest release
Unit Group

8114 Housekeepers

OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

8114 Housekeepers

Perform cleaning and housekeeping duties in hotels, motels and other commercial premises, and in private residences.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 5: AQF Certificate I, or compulsory secondary education
Occupation

811431 Commercial Housekeeper

Cleans, vacuums and mops floors, makes beds, and restocks mini bars and bathroom supplies in hotel and motel rooms and other commercial premises.

Skill level: 5

Main tasks

  • Cleans and maintains cleanliness of hotel and motel rooms, and other commercial premises
  • Vacuums and mops floors to ensure cleanliness and hygiene
  • Makes beds and changes bed linen for guest comfort
  • Restocks mini bars and bathroom supplies to ensure availability for guests
  • Removes trash and empties waste bins
  • Dusts and polishes furniture and fixtures to keep them clean and presentable
  • Cleans and sanitises bathrooms, and takes used towels or linen to be washed
  • Reports any maintenance issues or damages to the appropriate personnel
Occupation

811432 Domestic Housekeeper

Cleans, cooks and performs other housekeeping tasks in private residences.

Skill level: 5

Main tasks

  • Cleans and tidies private residences, including dusting, vacuuming, mopping floors and cleaning surfaces
  • Makes beds and changes bed linen, and washes and irons clothes and linen
  • Cleans and organises bathrooms, including toilets, showers and sinks
  • Cleans and organises kitchens, including washing dishes, cleaning appliances and organising pantries
  • Shops for groceries and household supplies, and prepares and cooks meals according to clients' preferences and dietary restrictions
  • Takes care of household pets, including feeding, walking and grooming
  • Performs light gardening and outdoor maintenance tasks
  • Assists with other household tasks as needed, such as running errands or organising cupboards