Latest release
Unit Group

6315 Retail Supervisors

OSCA - Occupation Standard Classification for Australia
Reference period
2024, Version 1.0

6315 Retail Supervisors

Supervise and coordinate the activities of retail sales workers.

OSCA skill level

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

  • Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
Occupation

631531 Retail Supervisor

Supervises and coordinates the activities of retail sales workers.

Alternative title

  • Checkout Supervisor

Specialisations

  • Liquor Store Supervisor
  • Retail Bakery Supervisor
  • Supermarket Supervisor

Skill level: 4

Main tasks

  • Assigns tasks and responsibilities to retail sales workers, and monitors and evaluates their performance
  • Ensures revenue matches the recorded sales to maintain accurate financial records and prevent losses
  • Resolves customer complaints and issues
  • Manages inventory and ensures stock levels are maintained
  • Implements strategies to increase sales and achieve targets
  • Oversees the merchandising and display of products