ICT and Technical Sales Representatives are excluded from this minor group. ICT and Technical Sales Representatives are included in Unit Group 2216 Technical Sales Representatives.

The occupations in this minor group have a skill level corresponding to the qualifications and experience below.

• Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience
• Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience

Registration or licensing is required.

• Insurance Underwriter

• Interviews clients to identify their insurance needs
• Explains to clients details of insurance and conditions, risk coverage, premiums and benefits
• Assists clients to determine the type and level of coverage required
• Reviews client's circumstances to ensure that the level and coverage of insurance is still appropriate
• Sets and monitors insurance claims to ensure that both client and insurer are satisfied with the outcome
• Records information about clients and their policies
• Keeps up to date with changes in the insurance industry and informs clients of new developments

ICT and Technical Sales Representatives are excluded from this unit group. ICT and Technical Sales Representatives are included in Unit Group 2216 Technical Sales Representatives.

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience

• Identifies potential customers and generates leads for builders' timber, building and plumbing hardware and supplies
• Contacts wholesale and retail establishments to promote and sell builders' timber, building and plumbing supplies
• Demonstrates and explains the features and benefits of products to customers, retailers and wholesalers
• Provides advice and recommendations to customers on the appropriate builders' timber, building and plumbing supplies for their needs
• Prepares and presents quotes and proposals to customers, retailers and wholesalers, negotiating terms and conditions of sale
• Processes orders and ensures timely delivery of builders' timber, building and plumbing supplies to customers, retailers and wholesalers
• Builds and maintains relationships with retailers and wholesalers, providing ongoing support and assistance
• Prepares sales reports and forecasts for management

• Sales Representative (Advertising)
• Sales Representative (Marketing)
• Sales Representative (Media)
• Sales Representative (Printing)

• Identifies potential clients and generates leads for selling business services
• Uses customer relationship management tools to manage all of their company's relationships and interactions with clients and potential clients
• Presents and promotes financial, advertising, marketing, media and other business services to clients
• Monitors and reports on sales activities and achievements
• Negotiates and closes sales deals with clients
• Builds and maintains relationships with clients regarding business services
• Collaborates with internal teams to ensure client satisfaction and successful delivery of business services
• Provides ongoing support and assistance to clients regarding business services

• Identifies potential customers, and contacts wholesale and retail establishments
• Presents and demonstrates motor vehicle parts and accessories to customers
• Provides information and advice to customers on the features and benefits of different parts and accessories
• Prepares and delivers sales presentations and proposals to potential customers
• Negotiates and finalises sales agreements with customers
• Attends trade shows and industry events to promote products and generate leads
• Maintains accurate records of sales activities and customer interactions

• Sales Representative (Electrical Goods)
• Sales Representative (Fruit and Vegetables)
• Sales Representative (Furniture)
• Sales Representative (Wine)

• Identifies potential customers and makes sales calls to establish new accounts
• Uses customer relationship management tools to manage all of their company's relationships and interactions with customers and potential customers
• Presents and demonstrates personal and household products to potential customers
• Provides information and advice to customers on the features and benefits of different personal and household consumer goods
• Negotiates sales contracts and terms with customers
• Follows up with customers to ensure satisfaction and resolve any issues
• Builds and maintains relationships with key customers
• Monitors market trends and competitor activity
• Prepares sales reports and forecasts for management
• Attends trade shows and sales events to promote products

• Gym Membership Consultant
• New Home Sales Consultant
• Sales Representative (Jewellery and Watches)

Real Estate Agency Principals are excluded from this minor group. Real Estate Agency Principals are included in Occupation 171431 Real Estate Agency Principal.

The occupations in this minor group have a skill level corresponding to the qualifications and experience below.

• Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience

Body Corporate Managers are excluded from this unit group. Body Corporate Managers are included in Occupation 599937 Strata Manager.

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience

Registration or licensing may be required.

Body Corporate Managers are excluded from this occupation. Body Corporate Managers are included in Occupation 599937 Strata Manager.

• Inspects and assesses rental properties to determine rental value and marketability
• Advertises and promotes rental properties to attract potential tenants
• Screens and selects tenants, including conducting background checks and verifying references
• Negotiates and prepares rental agreements and leases
• Collects rent and ensures timely payment by tenants
• Conducts inspections of tenanted properties to ensure compliance with lease agreements, and identifies and coordinates any necessary repairs or maintenance
• Resolves tenant complaints and issues, including addressing maintenance requests and resolving disputes
• Manages rental property finances, including budgeting, accounting and financial reporting

Real Estate Agency Principals are excluded from this unit group. Real Estate Agency Principals are included in Occupation 171431 Real Estate Agency Principal.

The occupations in this unit group have a skill level corresponding to the qualifications and experience below.

• Skill Level 3: AQF Certificate III including at least two years of on-the-job training, AQF Certificate IV, or at least three years of relevant experience

Registration or licensing is required.

• Appraises and lists real estate, goods and livestock for auction
• Organises advertising and other publicity to promote upcoming auctions
• Conducts auctions of real estate, goods and livestock
• Facilitates bidding processes by asking for or setting opening bids, and maintains control of the auction
• Takes offers from buyers and closes the sale by accepting the highest purchase price
• Resolves disputes or issues that may arise during the auction
• Completes necessary paperwork and documentation related to the auction process

Registration or licensing is required.

• Accepts and lists properties and businesses for sale and lease
• Conducts inspections and advises buyers on the merits of properties and businesses, and the terms of sale or lease
• Advises vendors of sales and marketing options, and develops and implements marketing strategies to promote properties for lease or sale
• Catalogues and details land, buildings and businesses for lease or sale, and arranges advertising
• Assesses buyers' needs, and locates properties and businesses for their consideration
• Prepares and presents property reports and market analysis, offers valuations and advice for buying and selling properties and businesses, and structures the terms of settlement
• Collects and holds rent payments from tenants and remits to owner on an agreed basis
• Monitors and addresses non-compliance with terms and conditions of tenancy, and pursues rental arrears
• May arrange finance, land brokerage, conveyancing and maintenance of premises

Registration or licensing is required.

• Real Estate Salesperson

• Buyer's Agent

• Assists clients in buying, selling and leasing properties
• Negotiates and finalises sales and lease agreements
• Conducts market research to identify potential properties for clients
• Arranges property inspections and open houses for potential buyers
• Provides advice and guidance to clients on property values, market trends and legal requirements
• Maintains and updates property databases and records

Registration or licensing may be required.

• Bloodstock Agent
• Livestock Agent

• Conducts market research and analysis to determine the value and marketability of rural property, livestock, crops and agricultural products
• Prepares and presents marketing strategies and campaigns to attract potential buyers and sellers
• Inspects and assesses the condition and quality of rural property, livestock, crops and agricultural products
• Coordinates and facilitates auctions, private sales and negotiations between buyers and sellers
• May act as an insurance agent for rural clients