Gaming Attendants are excluded from this occupation. Gaming Attendants are included in Occupation 471431 Gaming Attendant.

• Cinema Worker
• Entertainment Ticket Seller
• Gatekeeper
• Theatre Attendant
• Usher

• Sells and verifies tickets or passes at entertainment venues
• Provides information to customers regarding locations, timing of services and established bookings
• Assists with setting up signage, seating arrangements and equipment at the venue
• Assists customers in using automated ticketing systems and provides guidance when needed
• Assists customers with finding their seats or designated areas
• Handles any issues or complaints from customers and escalates them as appropriate
• Monitors the behaviour and conduct of customers during events, and assists in crowd control and emergency evacuation if necessary
• Assists to clean and secure the premises after an event
• May sell food, drink or merchandise at an entertainment venue

• Analyses sales data and market trends to create merchandise plans on forecast product demand
• Manages financial planning, forecasting and open-to-buy budgets
• Collaborates with buying and marketing teams to develop and manage product assortments and promotional strategies based on market analysis and financial planning
• Manages inventory across stores to ensure optimal stock levels, minimise excess inventory and prevent stockouts
• Monitors sales performance and adjusts merchandise plans as needed
• Conducts financial analysis to track profitability and make recommendations for improvement

• Online Shopper

• Receives customer orders or specifications via appointment, phone or online
• Reviews orders and selects appropriate goods from a retail establishment or wholesaler
• Assesses chosen products for quality
• Packages goods to prepare for delivery or pickup
• Reports unsatisfactory and out of stock goods, and selects substitutions
• Adheres to a specified budget, and records amount owed by customer for later transaction or verifies successful online payment

Travel Agents are excluded from this occupation. Travel Agents are included in Occupation 461831 Travel Consultant.

• Booking Agent

• Consults with customers regarding availability for reservations, including for accommodation, travel, sporting events and restaurants
• Makes bookings or reservations on behalf of customers and provides confirmation
• Maintains accurate records of bookings or reservations, and liaises with other service providers to ensure efficient delivery of reservation information
• Processes payments and issues receipts or invoices to customers
• Handles customer queries and complaints, and provides information to customers regarding cancellation or refund policies

• Sources and evaluates potential suppliers, and negotiates contracts and terms of trade
• Reviews and assesses supplier performance and reports any issues or disputes
• Monitors inventory levels, pricing and delivery times using business-relevant software or systems, and adjusts purchasing decisions accordingly
• Develops and maintains relationships with suppliers, and attends trade shows and industry events
• Collaborates with marketing and sales teams to develop promotional strategies and campaigns
• Reviews and evaluates product quality, and ensures compliance with industry standards and regulations
• Prepares and presents reports on purchasing activities and performance to management

• Auction Assistant
• Mystery Shopper
• Print Broker
• Wholesaler Buyer
• Wool Buyer